PBM Complaints

PBM Complaints

APA PBM Complaint Form - The Arkansas Pharmacists Association is providing pharmacists with a complaint form to submit issues you may be experiencing with PBMs. To complete the form, click the link and fill in the information requested directly into the PDF. Once completed, you can either print the form and mail it into the address provided, or you can save the PDF as a digital document and email it to either Booth Rand or Marjorie Farmer. Please do not send the form to the Arkansas Pharmacists Association, as this could violate HIPAA privacy laws.

Email:
Booth Rand - [email protected]
Beth Barrington- [email protected]

Mail-in:
Arkansas Insurance Department
Consumer Services Division
1200 West Third Street
Little Rock, AR 72201-1904

News & Announcements

APA Cuts Ribbon on New Headquarters
After more than two years of planning and construction, the new APA headquarters is officially open! Thank you to everyone who has supported APA throughout this process. Please consider making a donation to help support APA and the work we do for Arkansas's pharmacists and patients.

APA-PAC

Support legislators who are fighting for the future of pharmacy.

Please consider making a gift to APA-PAC
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It's Time to Renew Your APA Membership
Happy 2023 from the Arkansas Pharmacists Association! A new year means it's time to renew your APA membership. Watch your email inbox for renewal reminders or login to your profile on www.arrx.org to renew online. If your membership has Lapsed, please send an email to [email protected] and let us know to send you an invoice. We are happy to help you pay over the phone by calling us at (501) 372-5250.

Upcoming Events:

March 12, 2023 APA Board Meeting / Location: APA Headquarters 417 S Victory Street Little Rock, AR

April 20, 2023 Annual Arkansas Pharmacists Foundation Golf Tournament / Location: Mountain Ranch Golf Club / Fairfield Bay

June 15-16, 2023 Annual APA Convention / Location: the DoubleTree Hotel in Little Rock

CE OPPORTUNITIES ----- Available Now
Oral Contraceptive Prescribing by Pharmacists - A one hour APA protocol training CE program and a four hour APhA advanced training are now available. The one hour program is a requirement for any Arkansas pharmacist who plans on prescribing oral contraceptives under the new statewide protocol.

Pharmacy Technician Immunization Training
APA's new Pharmacy Technician Immunization Training program is now LIVE! Click here for more information.

NEWS

From March 17, 2022 - NEW COVID Vaccine WebIZ Flat File Specifications
New Flat File Specifications Document
Converting an Excel file to a pipe-delimited text file
Updated Flat File Template (Excel File)
From June 18, 2022 - FDA and CDC authorize Moderna and Pfizer COVID vaccines for children 6 months and older
From July 6, 2022 - FDA Revises EUA to Allow Pharmacists to Prescribe Paxlovid with Certain Limitations
From August 31, 2022 - Monoclonal Antibody Therapy Webinar
From December 30, 2022 - Updated Provider Universal COVID-19 Immunization Consent Form and CDC Prevaccination Checklist for COVID-19 Vaccination
From November 4, 2022 - Pediatric COVID Vaccine Fact Sheet

RESOURCES:

Monoclonal Antibody ADH Order Form

Indy Health Direct Member Reimbursement Form
Click Here for the form.

APA COVID Vaccine Resource Page - One location for all the COVID vaccine information we've previously shared
www.arrx.org/covid-vaccine

PBM Complaint Form
The Arkansas Insurance Department has provided a new, streamlined PBM Complaint Form to simplify the complaint process.
Click here to download the new form.

MORE RESOURCES: More»

Get In Touch

417 S. Victory Street
Little Rock, AR 72201

Email: [email protected]

Phone: 501-372-5250