PBM Complaints

PBM Complaints

APA PBM Complaint Form - The Arkansas Pharmacists Association is providing pharmacists with a complaint form to submit issues you may be experiencing with PBMs. To complete the form, click the link and fill in the information requested directly into the PDF. Once completed, you can either print the form and mail it into the address provided, or you can save the PDF as a digital document and email it to either Booth Rand or Marjorie Farmer. Please do not send the form to the Arkansas Pharmacists Association, as this could violate HIPAA privacy laws.

Email:
Booth Rand - [email protected]
Beth Barrington- [email protected]

Mail-in:
Arkansas Insurance Department
Consumer Services Division
1200 West Third Street
Little Rock, AR 72201-1904

News & Announcements

APA Cuts Ribbon on New Headquarters
After more than two years of planning and construction, the new APA headquarters is officially open! Thank you to everyone who has supported APA throughout this process. Please consider making a donation to help support APA and the work we do for Arkansas's pharmacists and patients.

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Renew your membership today!
All memberships expire December 31st. If your membership has Lapsed, please send an email to [email protected] and let us know to send you an invoice. If you prefer to pay over the phone, we are happy to help; call us at (501) 372-5250.

CE OPPORTUNITIES ----- Available Now
Oral Contraceptive Prescribing by Pharmacists - A one-hour, APA protocol training CE program and a four-hour APhA advanced training are now available. The one-hour program is a requirement for any Arkansas pharmacist who plans on prescribing oral contraceptives under the new statewide protocol.

Pharmacy Technician Immunization Training
APA's new Pharmacy Technician Immunization Training program is now LIVE! Click here for more information.

NEWS

From March 17, 2022 - NEW COVID Vaccine WebIZ Flat File Specifications
New Flat File Specifications Document
Converting an Excel file to a pipe-delimited text file
Updated Flat File Template (Excel File)
From June 18, 2022 - FDA and CDC authorize Moderna and Pfizer COVID vaccines for children 6 months and older
From July 6, 2022 - FDA Revises EUA to Allow Pharmacists to Prescribe Paxlovid with Certain Limitations
From August 31, 2022 - Monoclonal Antibody Therapy Webinar
From December 30, 2022 - Updated Provider Universal COVID-19 Immunization Consent Form and CDC Prevaccination Checklist for COVID-19 Vaccination
From November 4, 2022 - Pediatric COVID Vaccine Fact Sheet

RESOURCES:

Monoclonal Antibody ADH Order Form

Indy Health Direct Member Reimbursement Form
Click Here for the form.

PBM Complaint Form
The Arkansas Insurance Department has provided a new, streamlined PBM Complaint Form to simplify the complaint process.
Click here to download the new form.

MORE RESOURCES: More»

Get In Touch

417 S. Victory Street
Little Rock, AR 72201

Email: [email protected]

Phone: 501-372-5250